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Social Tenant Access to Information Redress Scheme (STAIRS)  consultation 2026

Social Tenant Access to Information Requirements (STAIRs) consultation survey

We want to hear your views on changes to our Scheme - the framework that sets out what we do and how  

We’re updating it to include our new role in handling Social Tenant Access to Information Requirements (STAIRs) complaints. 

Your responses will help us ensure our plans are clear and fair. 

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