Elected representative survey

4.  

Have you seen more issues with in-house repairs teams or services that are outsourced to contractors and, if so, why do you think this is?

5.  

What has the experience been for you and/or your office in communicating with landlords and/or contractors (if applicable) and were there any barriers you faced when trying to resolve issues?

7.  

In situations where you have been able to resolve an issue for your constituent(s), what lessons does that provide for the sector?

8.  

If your constituent(s) had a negative experience, what do you think were the underlying causes?

9.  

What overall learning do you think the sector and government can draw from the case(s) you have seen, including any examples of good practice from landlords you have engaged with?