Skip to content

Complaints about us: how we communicate with residents

We want your feedback on changes we have made to the way we respond to complaints about our service.

0% answered

Complaints about the Housing Ombudsman Service

We are committed to providing an effective, high-quality, and consistent service to everyone. We want to hear when we get things wrong. We see complaints as an opportunity to learn, improve our service, and prevent the same problems happening again.

We define a complaint as expressing dissatisfaction about our service standards, actions, or lack of action from us, our staff, or those acting on our behalf.


1.  

Have you ever made a complaint about the service you received from the Housing Ombudsman?

* required